Skip to main contentArticles
- Chat with QubitChat with Qubit is the assistant you open from any page of the QuantumOps web app to ask about tickets, clients and your documentation in plain words.
- What Qubit can use: tools and sourcesWhat Qubit can look up and do from chat, how to narrow the tools it may use for the next answer, and how to open a document it cites.
- Approving Qubit's actionsQubit asks for your approval before it does anything that changes data; this page explains the approval card, standing approvals and where other approvals are decided.
- Files and charts in chatHow to send files to Qubit, which types it can read, and how to ask it for charts, spreadsheets, text files, PDFs and Word documents.
- Chat with Qubit from a HaloPSA dashboardHow to open the ticket chat and the client chat from the QuantumOps dashboards in HaloPSA, what they already know and how they differ from the chat in the web app.
- MCP sourcesMCP sources give Qubit extra tools from StackJack, HaloPSA's own MCP endpoint or any compatible server, and each person connects their own account where a source asks for one.
- StackJackStackJack gives Qubit and automations tools across your MSP platforms, and each person connects their own StackJack account so Qubit offers only what that account may use.
- HaloPSA's native MCP sourceHaloPSA's own MCP endpoint gives Qubit the tools HaloPSA provides, and each technician signs in to HaloPSA as themselves once an Administrator has registered an application.
- Tool GovernanceTool Governance decides, for each surface, which tools Qubit and your automations may run, which need approval and which are denied, and it lists standing approvals and recent tool calls.
- Agent RunnersAgent Runners are governed AI jobs with a goal, a trigger, a tool allowlist and budgets, and the Agents page also lists your StackJack automations for you to edit with Qubit.
- Connecting external AI clients over MCPHow an AI client such as Claude Desktop or Claude Code can read your HaloPSA tickets, usage analytics, documentation and support memory through QuantumOps, and how its requests to change tickets wait for an Administrator's approval.
- Support memoryWhat support memory remembers from your tickets, where Qubit, the dashboards and the extension use it, how to rate or switch it off, and what became of the old Semantic Memory Hub.
- The Memory Graph screenHow an Administrator asks support memory a question, opens what it holds about a client or person, reads that subject's timeline, and permanently removes a person or client who asks to be forgotten.