Skip to main content- Q-NoticesA Q-Notice is a note about a ticket, client, user, agent or your whole organisation that technicians see wherever that record appears and that AI analysis can take into account.
- Issuing a Q-NoticeIssue a Q-Notice with the five-step wizard or the quick panel on a record, choose its type, severity, targets, delivery and expiry, and write one that helps.
- How Q-Notices are deliveredHow a Q-Notice reaches people through live pages, Slack and Teams cards with action buttons, and e-mail, and who can click each button.
- Q-Notice auto-rulesCreate rules that issue Q-Notices by themselves when an event happens, on a schedule or both, set their conditions, notice and delivery, and import rules from the legacy Alert Engine.
- Q-Notice categories, templates and audit logManage Q-Notice categories and templates, read the audit log of everything that happened to a notice, and understand the AI provider health notices QuantumOps raises.
- Alert Engine (legacy)The Alert Engine is the older alerting screen; this page shows how to move your existing alerts into Q-Notice auto-rules and what to check afterwards.