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Qubit and AI

Files and charts in chat

How to send files to Qubit, which types it can read, and how to ask it for charts, spreadsheets, text files, PDFs and Word documents.

Written By Chris Scaminaci

Last updated About 2 hours ago

You can send Qubit a screenshot, a log, a spreadsheet or a document and ask about it, and you can ask Qubit to hand you a chart or a file back. This page covers both directions in Chat with Qubit.

Before you start: Sign in with your QuantumOps account. A chat without an account identity cannot attach files: the paperclip is off and its tooltip says Sign in with your QuantumOps account to attach files. The chat windows inside HaloPSA and the Slack and Teams apps have their own limits, described at the end of this page.

Attach files to a message

  1. Select the paperclip at the left of the message box, or paste a screenshot into the chat, or drag files onto it. While you drag, the chat says Drop files to attach.
  2. Check the file chips above the message box. Each chip shows Uploading… and then the file's size. A file that cannot be sent shows the reason instead, for example This file is empty., and does not stop the others.
  3. To take a file back before you send, select Remove on its chip. QuantumOps deletes an upload that was never sent.
  4. Type a question, or send the files on their own, and press Enter.

Send waits until every file has finished uploading. If you add a second batch while the first is still being read, the new files show Add this file again once the others are uploaded. and you add them again. If an upload fails, the chip shows The file could not be uploaded. Try again.

A conversation is created when you attach the first file or send the first message, so a file you attach to a new conversation starts it.

What Qubit can read

KindFile types
ImagesPNG, JPG, GIF and WebP. The chat shrinks a large image in your browser before it uploads.
PDFPDF
Text, code and logsPlain text, Markdown, log files, JSON, XML, YAML, HTML and CSS, configuration files, and source code such as PowerShell, Python, SQL, C# and JavaScript.
TablesCSV and TSV, and Excel XLSX and XLS.
DocumentsWord DOCX and PowerPoint PPTX.
EmailEML

A message can carry up to 20 files of up to 32 MB each. A file of any other type, or one over the limit, is refused with the reason on its chip.

Qubit reads your files with your organisation's AI models. Do not attach anything you would not paste into a message.

Ask for a chart or a file

Ask in words. For example: Show tickets opened per week for Contoso as a column chart, Put these tickets in a spreadsheet or Write this up as a PDF. Qubit can create:

  • A chart: column, bar, line, area, pie, donut, or a stacked column or bar chart.
  • An Excel workbook (XLSX) with one or more sheets.
  • A text file in a format such as CSV, TSV, Markdown, JSON, XML, YAML, HTML, a script or a configuration file.
  • A PDF or a Word (DOCX) document, written from the headings, lists and tables Qubit puts together.

Charts and images appear inside the answer. Select one to open it in a new tab; the caption also offers Open and Download. Every other file appears as a card with its name, its kind and its size, and a Download link. A PDF card also has a button to open it in a new tab.

Making a file only adds it to the conversation, so Qubit does not ask for approval first unless your administrators have set a rule that says otherwise.

  • A link to a file lasts 24 hours. While the chat is open, QuantumOps renews the links before they run out, and renews them when you open a chat that was closed for a day. If a picture fails to load, the chat asks for a fresh link.
  • Files you sent and files Qubit made stay with the conversation.
  • An upload you never send, for example because you closed the page, is deleted after 24 hours.

Smaller limits elsewhere

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